All Collections
Feedback Integrations
Slack Integration - Common Problems
Slack Integration - Common Problems

This article helps with

Derek avatar
Written by Derek
Updated over a week ago

When working with Productmotion's Slack integration, there are common problems you may run into

Permissioning (Inviting @Productmotion Bot to the channel)

The @Productmotion Bot needs to be invited into a channel or conversation before it is able to read and submit data to your Feedback Inbox. To invite the bot, follow these steps:

  1. Click on the Icon on the top right of the channel indicating how many users are in the channel

  2. Click on the Integrations Tab

  3. Click Add Apps - Search for "Productmotion" and click on the "Add" button

That should be it! Once the Productmotion Bot is added, try the Slack submission and it should work

Did this answer your question?